Business Analyst

Applications are being accepted for a full-time Business Analyst at Moraine Park Technical College, Fond du Lac campus.  This position is responsible for the formation or adjustment of processes of the Enterprise Systems major process of the IT Support System.  In addition, this position is accountable and responsible for the development and/or improvement of procedures which support the Network Services and the Application Development and Web Services major processes.  This position reports the Director or Enterprise Systems.

Beginning: Immediately

1. Work with functional users to develop appropriate system solutions and complete technology projects as outlined on the technology plan determined by PC and overseen by Unit Vice Presidents. Assist with the deployment of new systems including testing and user training. Ensure solutions meet business needs and requirements.

2. Interview functional users to determine desired outcomes, to identify and develop/improve processes if needed, to research available functionality and to formulate documentation supporting user information needs. Serve as a liaison between Information Technology, stakeholders, and users.

3. Develop technical specifications in accordance with quality standards, functional specifications and standard College procedures from which programs and applications will be developed or modified.

4. Support the modification of information systems through research and fact-finding. Utilize current processes and Information Technology advancements to automate and modernize systems.

5. Design, perform and facilitate user acceptance testing.

6. Support effective data and system management and work with Institutional Research and Reporting to ensure data integrity for compliance.

7. Instruct and monitor the work of Information Technology personnel on projects as assigned and within the framework of best practice project management.

8. Solve complex issues considering computer equipment capacity and limitations, operating time, and form of desired results while complying with operational excellence and quality of service requirements. Analyze and improve complex system logic.

9. Document system changes; provide and maintain the required documentation for functional and technical processes.

10. Work on all phases of applications systems analysis activities.